How can we help?

Sign in the way you signed up: with Google, or with your email or mobile number and password. Forgot your password? Tap "Forgot password?" on the sign-in screen and set a new one.

In the app: Settings → Edit profile. On the website: open the menu with your name and choose Account.

Go to Settings → Delete account (on the website: Account → Delete account). Your account is deleted after 30 days; sign in again within 30 days to cancel.

Each plan says where it works: the Android app, the website, or both. A plan for one of them shows as Free on the other. See your plan on the Plan page.

Open the customer in Khata and tap Remind. WhatsApp opens with the amount, your UPI ID and their account link typed in. With Business Pro you can also send an SMS reminder.

Fill in your shop's details in My shop. Every poster then carries your name, phone, address and logo. Pick the strip design and colour on the poster before you share it.

Yes. Your khata, bills, items and expenses are backed up to your account whenever you are online. Sign in on a new phone, or on the website, and everything comes back.

Update the app from the Play Store, check your internet, and restart the app. Still not working? Write to us and add a screenshot.

Choose "My data & privacy" and tell us what you need. We reply within the time the law requires.

Choose "Make a complaint" and write to us. Our Grievance Officer looks into every complaint and replies here.